Reviews

9.1
Review Score

Score Breakdown

Cleanliness
9.4
Comfort
9.1
Property Location
9.2
Facilities
8.8
Staff
9.5
Value
8.8

Reviews

    Bernard
    ie

    Review Score

    5.0
    October 2, 2017

    apart from above complaints my stay was perfect.

    Lift only worked about one out of ten attempts.toilet almost immpossible to flush.bathroom door would not close properly as would one of the windows in bathroom.
    Bed perfect
    Veronica
    gb

    Review Score

    7.1
    September 15, 2017

    Interesting and worthwhile

    Food - breakfast mediocre - overcooked and little variety. No swimming pool. Bedside lighting poor - unable to read in bed. A little disappoin
    Staff excellent. Bed comfortable. Room satisfactory.
    stephen
    gb

    Review Score

    10
    May 19, 2018
    There are no comments available for this review.
    CMC
    gb

    Review Score

    8.8
    May 16, 2018
    There are no comments available for this review.
    Peter
    sk

    Review Score

    10
    April 3, 2018
    TV remoter
    Breakfast, comfy bed, bathroom , lift, beach
    PAUL
    gb

    Review Score

    10
    April 3, 2018

    Lovely stay....and I’ll be back!

    Nothing really! But something I found funny was at breakfast. For some reason you only get half a mushroom!! Why not a whole one??? Why only half??? 😂 Maybe there’s a shortage on the island!!😂Breakfast was however very good!
    Very comfortable room with good facilities. Friendly staff always keen to help.
    David
    gb

    Review Score

    8.8
    March 10, 2018
    There are no comments available for this review.
    Peter
    gb

    Review Score

    8.3
    February 11, 2018
    There are no comments available for this review.
    Brian
    im

    Review Score

    10
    February 4, 2018

    Booked to go again

    Nothing
    Fabulous time, wonderful hotel and staff
    Stephen
    gb

    Review Score

    7.5
    January 31, 2018
    There are no comments available for this review.
    Jonathan
    gb

    Review Score

    9.2
    January 27, 2018
    There are no comments available for this review.
    Ahmad
    kw

    Review Score

    8.3
    January 15, 2018
    The hotel was great. The restaurant in the hotel was amazing. Perfect location on the Douglas Promenade.
    Patrick francis
    ie

    Review Score

    6.7
    December 19, 2017

    Average to good

    Hit and miss elevator . Small fish portin
    Fire in Winter
    gb

    Review Score

    10
    December 18, 2017
    There are no comments available for this review.
    Mark
    gb

    Review Score

    10
    October 29, 2017

    I like the service, almost good old fashion service. Couldn’t fault the whole experience.

    Great staff, amazing food.
    Des
    gb

    Review Score

    10
    October 27, 2017
    Evening meal and breakfast were very good quality.
    us

    Review Score

    10
    October 26, 2017

    Our time here was perfect, prompting us to look at permanent residency.

    Only thing missing was handles going up entrance to hotel. Those stairs are a doozie if you have bad legs and nothing to hang on to except your wife.
    Tim and staff made us feel like we were at home. Everything was lovely and perfect. I would highly recommend this hotel. Breakfast was elegant and a perfect way to start the day. James, Ethan and all serving staff were knowledgable yet comfortable. Nothing stuffy about dining here, but not slovenly either. Great time!
    gb

    Review Score

    7.5
    October 14, 2017
    There are no comments available for this review.
    Dennis Steven
    gb

    Review Score

    7.5
    October 3, 2017

    A very charming hotel with lovely views in a good location. Plenty of eating options nearby.

    The evening meals were a little expensive. The aubergine parmigiana was very salty and didn't contain much tomato sauce.
    The hotel is very characterful and there are nice views of the promenade.
    Graham
    gb

    Review Score

    8.8
    September 26, 2017

    Hopefully we will return to the Isle of Man and this will be our first choice for a place to stay.

    More of a niggle than anything; some freeview channels not available and a problem with the DVD player so we couldn't watch the free loan DVDs.
    Breakfast service very good with flexibility on the menu offering plus table service. Very soft and comfortable bed and bedding. Complimentary soft drinks in the minibar. Very helpful service as well.
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